Library Now Open!
COVID Open Hours
In 2021 we will have expanded COVID open hours, beginning Wednesday, January 6:
- Wed-Sat, 12-4 pm
- Seniors’ Hours now on Fridays 10 am-12 pm
- Return Bin Open: 24 hours
The Library is open during COVID, though for limited hours. Things also look a little different, so please read the following. You can also find out more on our Library COVID-19 Updates page.
Where do I enter?
- Please enter at the Library Annex (north) door, by the book drop slot. A staff member will be there to monitor the number of patrons in the building, and will let you know when you can enter.
- Exit by the front (south) door only.
What should I know before coming?
- We will limit the number of patrons, so be prepared to wait in line (2 meters apart) at busy times.
- For your protection and ours, the wearing of face masks is a provincial health authority expectation. If you do not have a mask we can provide you with one. Staff will also be wearing masks or face shields.
- We encourage you to use the provided hand sanitizer before entering and on your way out.
- Because of our occupancy limit, if possible, please limit the number in your group. For example, the kids’ area is very small and we encourage one adult to choose books for children, rather than bringing the whole family in.
- Please bring your library card. If you are checking out items for a friend or family member, please bring their library card with you, so we know you have their permission to check out to their account.
- Patrons are asked to limit time in the library to 30 minutes maximum for staff and public safety and due to the library’s limited occupancy
- One catalogue computer is available for patrons to use, but staff are also happy to search for items for you at the circulation desk, over the phone, or by email.
- Internet computers with printing are now available via our Connecting Through COVID program.
- A self-serve black & white photocopier is available.
- Our newspaper subscriptions have been suspended until we can provide space to stay and enjoy the papers.
What if I’m just picking up a hold?
- Patrons can pick up their items on hold inside the library during our open hours, or request contactless pickup (Takeout). Learn more about Takeout and holds.
How do I return books?
- Our outside Book Return slot is now open 24 hours, and is the only place to return your books. Please do not bring materials for return into the library. Place them in the exterior return slots before you enter via the Annex.
- There will be no book return inside the building.
- To return Med Shed items, please return them during our open hours, and hand them to our Annex entrance staff greeter.
- We ask that patrons please clean all medical equipment before returning it during our open hours. (Staff will do a final sanitize of medical equipment.)
How do I renew books?
- Please do not bring in items to renew. When you visit, tell us the book title and we will renew it on your account.
- You can renew your books yourself through our online catalogue. Log into your account to renew.
- You may also renew items with us over the phone or via email to firstname.lastname@example.org
What about due dates & fines?
- Due dates are back to their regular lending periods, and regular late fines are now reinstated. Learn more.
- Due to our limited open hours, items may be returned on a day that the library is not open but those items will not accrue fines while the library is closed.
Will the Annex & Flex Room be available?
- The Annex and Flex Room will not be available for quiet study or private bookings.
I’m concerned about sharing books. What should I know?
- Guidelines for libraries and for library visitors, issued by the BC Centre for Disease Control (BCCDC), state that the risk of transmission from borrowed library items is very low. Read more here.
- We offer hand sanitizer at the front door and in the building and encourage everyone to use it.
- Read our Safety Plan here.
How may I get a library card?
Don’t have a library card? No problem! Register online here, or come in person to the library with your ID showing your address.
We thank you in advance for your patience while we all adjust and adapt our services to this new reality.
We look forward to serving you in person soon!
*Seniors’ Hours are part of the Connecting through COVID program, provided in partnership with the Bowen Island Health Centre Foundation and supported by the Government of Canada’s Emergency Community Support Fund, Community Foundations of Canada, and the Bowen Island Community Foundation.